Cookie Policy

Kicking Horse Coffee Co. LTD. (“Kicking Horse® Coffee”)

1. FOREWORD

Kicking Horse Coffee Co. Ltd. (“Kicking Horse Coffee”, “we”, “us” or “our”) as the controller of the personal information collected in connection with our website at www.kickinghorsecoffee.com (the “Website”) wishes to inform you that the Website uses “cookies” and similar technologies in order to improve your experience on our Website and to recognize you during your next visit. Cookies and similar technologies can perform certain functions and personalise content. We ask you to read this Cookie Policy, where we provide information concerning the use of such technologies.

2. WHAT ARE COOKIES?

Cookies are short strings of text that are automatically downloaded onto the user’s browser or other device when browsing our Websites, including mobile versions.

Some cookies collect information to protect our Website; other cookies provide information to help us improve its performance; others are used to customise content. Every cookie performs a specific action, and based on the function and purpose of use they can be divided into technical, aggregate analysis, and profiling cookies.

Our Website uses “third party” cookies. The term “third party” cookies are installed by third parties, such as Shopify.

For any questions, you may contact us.

3. TECHNICAL, ANALYTICS, AND FUNCTIONAL COOKIES

The cookies described in this section are sent directly from this Website to a third-party. These cookies are installed for the purposes detailed for the various categories of cookies listed below:

Technical Cookies. These cookies are installed in order to optimise and improve our Website or to enhance its functions and performance. This type of cookies is used, for instance, to save users’ preferences for the use of cookies on the Website. Technical cookies are not used for any other purpose and can be managed by us or by third parties.

Analytics Cookies. This category includes “performance or analytics cookies”. These are cookies that collect information on the number of users that visit a website and on the most visited website’s pages/sections (for example, from what pages we receive reports of problems). These cookies provide information to us on how our Website performs.

Functionality Cookies. These cookies allow users to navigate our Website in accordance to selected criteria (e.g., language, text characters, type of browser) in order to improve the service offered.

4. PROFILING COOKIES

Profiling cookies store information on users’ preferences during their navigation and are installed to create user profiles, to provide targeted services or content, show content or offer commercial initiatives based on the sections in our Website that showed most relevant for users and their interests.

5. TRACKING TECHNOLOGIES

Our Website also use technologies that are like cookies, known as “tagging” technologies; these allow us to understand what content appears most interesting to our users and whether a offer may be of interest. The information acquired through tagging technologies can be used to show the products and commercial offers that are most relevant to a user’s preferences.

6. THIRD-PARTY COOKIES AND SOCIAL MEDIA BUTTONS

Third-party cookies are installed by third-party website, outside the Website where a user is navigating, in order to provide targeted services or content.

This Website also uses social media buttons – meaning digital buttons (or icons) we use to provide a direct connection to our social media pages (e.g., Facebook, YouTube, Instagram, Twitter) or for user authentication or registration (e.g., Google, Amazon, Facebook) - which can install third-party cookies, that is cookies from the social media networks they refer to.

7. COOKIE DURATIONS

Cookies may be:

  • Temporary or session cookies: they are used to store temporary information and to connect actions performed during a specific session and are removed from the user’s computer once the browser is closed.
  • Permanent or persistent cookies: they are used to store information such as name and access password, so that users do not need to enter this information every time they visit a website. These cookies are permanently stored in the users’ computers after they close their browser.

Duration depends on the expiry set at the time of cookie installation.

8. HOW TO MANAGE COOKIES

Users may set their cookies preferences from their browser and, prevent, for example, non-partner third parties from installing cookies. In this case, the procedures to manage permissions to cookie installation and remove cookies vary according to the browser used. You can find more information on how to manage cookies on your browser at: 

In case of services provided by (non-partner) third parties, users can also exercise their right to object to tracking, using the information provided in the Privacy Policies of said third parties.

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This Cookie Policy may be amended from time to time. This may be the case, for instance, when it is required to meet new sector regulations, to update or provide new services, or when new technologies are implemented. Users are therefore invited to read this Cookie Policy frequently to check on any updates or changes.


We may collect personal information on our website. To find out more about the categories of personal information collected and the purposes for which such information will be used, please refer to our Privacy Policy, Cookie Policy or Contact Us directly.