What personal information about customers does Kicking Horse Coffee gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Kicking Horse Coffee.
Here are the types of information we gather.
Information you give us: We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features and our communication with you.
We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website. Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
To help us make e-mails more productive and to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.
No. We respect your privacy and appreciate your business. We never, ever provide your account contact or payment information to any third party vendor, associate or service provider unless it’s absolutely necessary in order to complete your transaction and order.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
Kicking Horse Coffee gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
If you choose to visit Kicking Horse Coffee, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the province of our local province. If you have any concern about privacy of your personal information as used and collected within our website, please Contact Us and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or e-mail to Kicking Horse Coffee. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.
For security purposes, Kicking Horse Coffee sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
When you visit Kicking Horse Coffee or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Kicking Horse Coffee or its content suppliers and protected by Canadian and international copyright laws.
The compilation of all content on this site is the exclusive property of Kicking Horse Coffee and protected by Canadian and international copyright laws. The software application provider and author for "osCommerce", is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for osCommerce remains the intellectual rights of www.oscommerce.com.
Kicking Horse Coffees trademarks and trade dress may not be used in connection with any product or service that is not Kicking Horse Coffees, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kicking Horse Coffee. All other trademarks not owned by Kicking Horse Coffee or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Kicking Horse Coffee or its subsidiaries.
Kicking Horse Coffee grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Kicking Horse Coffee. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Kicking Horse Coffee. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kicking Horse Coffee and our associates without express written consent. You may not use any meta tags or any other ":hidden text": utilizing Kicking Horse Coffee’s name or trademarks without the express written consent of Kicking Horse Coffee. Any unauthorized use terminates the permission or license granted by Kicking Horse Coffee. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Kicking Horse Coffee so long as the link does not portray Kicking Horse Coffee, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Kicking Horse Coffee logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Kicking Horse Coffee and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Kicking Horse Coffee reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Kicking Horse Coffee and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Kicking Horse Coffee and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Kicking Horse Coffee or its associates for all claims resulting from content you supply. Kicking Horse Coffee has the right but not the obligation to monitor and edit or remove any activity or content. Kicking Horse Coffee takes no responsibility and assumes no liability for any content posted by you or any third party.
All items purchased from Kicking Horse Coffee are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Kicking Horse Coffee and its associates attempt to be as accurate as possible. However, Kicking Horse Coffee does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Kicking Horse Coffee itself is not as described, your sole remedy is to return it in unused condition.
THIS SITE IS PROVIDED BY Kicking Horse Coffee ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. Kicking Horse Coffee MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Kicking Horse Coffee DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Kicking Horse Coffee DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Kicking Horse Coffee ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Kicking Horse Coffee WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Kicking Horse Coffee, you agree that the laws of the province of British Columbia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Kicking Horse Coffee or its associates.
Any dispute relating in any way to your visit to Kicking Horse Coffee or to products you purchase through Kicking Horse Coffee shall be submitted to confidential arbitration in Invermere, BC, except that, to the extent you have in any manner violated or threatened to violate Kicking Horse Coffees intellectual property rights, Kicking Horse Coffee may seek injunctive or other appropriate relief in any provincial or federal court in the province of British Columbia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Kicking Horse Coffee. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.